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Bricked Bean after 2 weeks with no support


My LCD started to show black marks after two weeks of printing and they refused to fix it. Then two days after addressing the issue, the printer is completely got bricked. The LCD panel displays the boot sequence and fails to connect completely. Two weeks and its scrapped. Now they don’t want to help fix the issue because as they put it I was an early backer and i paid less the what the Bean cost to make.
I ended up buying another LCD from another company (Photon) and am still waiting for a response from Bean. Its been almost 4 WEEKS with no response.