It’s not to often you find a company that goes above and beyond the call of duty to help their customers out. I had issues with my projector accumulating dust inside the lens and causing grief for me and my prints. I emailed customer and explained the situation to them. They immediately asked for my serial number. They contacted Acer and the following day I got an email from Kudo with instructions to mail out my projector through UPS. All I had to do was print my shipment label and send it off. They handled the cost.
I was shocked. This is a amazing company with amazing customer service. The responses to my emails are in hours not days.
I’m glad I bought my first 3D printer from Kudo3D. You can tell a lot with a company on how their customer service operates and handles our hiccups and problems.
5 stars Kudo3D.